Close Navigation

Request Demo

Call now +44(0)20 7112 4860
Close
Property Manager Icon Sign up as a
Property Manager
It takes just 15 seconds with no credit card needed

By submitting your details, you are agreeing to our Terms and Conditions

Start your 7 day trial today

Back to eBooks

The Property Manager's Guide to the New Normal

Whilst coronavirus has caused major difficulties for the letting industry, it has also presented a number of opportunities that, if taken, can result in your business emerging from the crisis in a solid position.

Adapt and thrive in the new normal

Thank you for subscribing, your download will begin in 3 seconds

Download failed? Click this link to try again

By downloading this eBook, you agree to our terms & conditions and privacy policy

The impact of COVID-19

Unsurprisingly, many agencies struggled to adapt, with many being forced to furlough their staff as the first two weeks of the coronavirus saw a 57% fall in demand for rental housing. Although restrictions are easing and the rental market is gaining momentum, there are concerns around the world that there could be a second peak. Even if there isn’t another peak, the effects of the outbreak are likely to continue to be felt for some time to come. Now is not a time to relax, it is time to make sure you’re ready to adapt and thrive in the new normal. Coronavirus has presented a number of opportunities that, if taken, can mean you can emerge from the crisis in a solid position.

What's inside

A sneak peek...

Creating a flexible plan for the future

While it may seem like that the worst of the coronavirus outbreak is over, that isn’t what you should base your business plan on.

Changing the way you communicate

There’s not much point adapting your business to the new normal if no one knows about it. The outbreak has changed your customers’ priorities and needs drastically, so you can’t, therefore, continue to communicate how you were pre-outbreak.

Adopting new technology

The coronavirus outbreak has meant that property managers have been forced to manage tenancy journeys remotely. As a result, many companies have turned to technology to help them navigate the new normal.

Virtual viewings

Social distancing and lockdown measures meant that the number of property viewings reduced greatly.

Tenant referencing

Choosing the right tenant is an extremely important part of the tenant journey. If the wrong tenant for your property is chosen it can lead to costly repairs and time-consuming evictions.

Digital communication

Effectively communicating with tenants is key to running a successful rental business at the best of times, but during these uncertain times, it is even more important.

This website uses cookies

We use cookies to ensure that we give you the best experience on our website. By continuing to use the website we'll assume that you are happy to receive all cookies.

Close    Learn more