Work order management

Contractors can use our dedicated contractor app to give you progress updates, report issues with photos and accept or reject tasks.

This means you can quickly resolve issues and make the most cost effective decisions.

Get the job done

With Arthur’s platform and apps, you can manage any number of work orders with any number of stakeholders at the same time; no project is too large to handle.

Arthur enabled us to organise our workorders with tags and due dates. As soon as an issue is raised, we can monitor progress and automatically keep the relevant people up to date.

Norman Wint, Senior Accountant, Apax Support



  • Identify and resolve maintenance issues quickly and effectively
  • Tenants can raise issues via the tenant app, saving time spent on calls and emails
  • Request quotes from multiple contractors to get the best value
  • Property owners can track maintenance tasks (you can also hide tasks)

Track your jobs

Tenants can raise issues using Arthur’s tenant app. The app lets tenants add a description of the issue and attach useful photographs, so you can deal with the issues effectively.

The app also lets tenants check issue status and progress, so they don’t need to contact you directly.

Arthur’s task and work order system allows us to monitor each maintenance issue raised by tenants. I can assign contractors, monitor progress and create invoices for property owners.
Clair Arnold, Director, Elite Lettings

Add workorders

You can raise work orders with detailed information of what needs to be done. These workorders can be assigned to your team of contractors or advertised to public contractors who will bid to take on the work.


  • Tenants can check the status of issues on the tenant app – so they don’t have to contact you directly for updates
  • Keep property owners up to date with the property owner app
  • Provide a better service for happier owners and tenants

Access to public contractors

If your current team of contractors are too busy, or if you need a contractor in general, you can advertise your jobs to hundreds of contractors that are registered on Arthur.

Being a small business, we don’t have our own team of contractors. Having access to Arthur’s public contractors was a huge help, it gave us the support when we needed it the most.
Arpit Patel, Director, Bespoke Landlord Services