Understand how to use the applicant web form

For professional or enterprise only

As part of your package we provide you with a standard one size fits all form. To have your own bespoke form there is a charge of £190.00 + vat. Please contact us for further information on 0207 112 4860

There are two separate URL`s one for each scenario

For each scenario below, there are different URL`s,  with the same information. To use the right URL you must simply replace the /(slug)/ with  your account identifier.

To locate your account identifier look in your browser address bar;

E.g. https://system.arthuronline.co.uk/myaccount/dashboards/index. In this example the account identifier (Slug) is /myaccount/ 

*To test this copy your URL to a new window and create yourself an applicant

Scenario 1 with URL 1

This will put a brand new applicant on Arthur who is not currently on the system.

URL: http://applicant.arthuronline.co.uk/{SLUG}/tenant/


Scenario 2 with URL 2

This form will update an existing applicant who is on Arthur but with limited information: e.g. You have created a basic applicant in Arthur whilst doing a viewing and now they want your flat. To add further information to that applicant you send an alternate URL, This URL enables information to an existing applicant to be updated.

URL: http://applicant.arthuronline.co.uk/{SLUG}/tenant/my-application

*Once a final submission is made the applicant can no longer update the details

**If the property manager has initially added notes about this applicant, they may potentially be overwritten when the applicant submits the form as an update to notes by the applicant will override existing notes.

***There is a very slim chance that if the account holder writes something derogatory about the applicant, it “could” get pulled into the form and be visible to the applicant.

Once submitted by the applicant an email will go to all property managers with information about a new applicant – see copy of email below



Brand your form

To add your logo and colours use the link below and again replace the slug again with your identifier

http://applicant.arthuronline.co.uk/SLUG/customise-me-123.  In this example again its /myaccount/



Can I resend either applicant form to the tenant for more info once submitted?

No. Its a one time submission. Any alterations can only be done direct into Arthur. If you do the tenant will see the following;

Still have a question?

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