Phase 1 Attachments and replies into email accounts as shown below
Phase 2 Attachments within the app`s end of Feb 2021
Attaching images or documents to messages can be done:
*Please note that attachments can not be added to system messages. These are not bi-directional and state that on the email.
Create a message for the first time>Attach a document either from within Arthur or external to Arthur.
When choosing a document from within Arthur you will be presented with documents at that level, but you will also be able to search for alternate documents at different levels.
Reply to a message>Add an attachment
The attached documents will display within Arthur differently depending on the document type. Below shows the JPEG view and the Word document to be downloaded.
From a recipient’s view
Within your email inbox>Send>Attach the image>View in the incoming message
Viewed from within messages – documents (most common formats allowed)
Please note: The image is held in the conversation and will not automatically attach itself to a task, work order etc.
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