How to accept and complete a workorder on behalf of a contractor who wont use the app

This article is linked to understanding workorders

When creating a workorder you may need to accept/complete the workorder either because you use a contractor who doesn’t use Arthur or you want to create internal workorders to be assigned internally.

*In order to carry this out, the contractor will need to have accepted the invitation to be registered on Arthur`s database. If you have a contractor that will not even accept an invitation then you will need to accept the invitation on their behalf

Accept the workorder on behalf of the contractor

Go to workorder>contractor>assign

workflow management

 

 

Complete the workorder on behalf of the contractor

Either go to the workorder or the workorder index page and set to completed

workflow management

Still have a question?

Our support staff are ready to help with any technical issues.
To get in touch please use our online chat below