Go to Tenancy > Statement
Be sure to add a “Disbursement Charge (Income)” for your deduction.
Do this by clicking More > Close Tenancy which will open up the window below.
Be sure to select the bank account the tenant will be refunded from. If the deposit is refunded from the custodial scheme, you need to select your custodial deposit account.
Once remitted you can print a remittance statement. Go to tenancy>statement>remittance>print
Print will open a second tab with the statement. From here you can email or save to Arthur which can be viewed in Documents.
See below for video example:
Our support staff are ready to help with any technical issues.
To get in touch please use our online chat below