Go to Tenancy > Statement
Add Transaction then chose analysis code “Deposit Transfer to Rent Account” This will move the deposit on to teh tenancy statement
Be sure to add your deductions. use “Sundry Charge”,” disbursement” or create your own “analysis codes” for your deduction.
Do this by clicking More > Close Tenancy which will open up the window below.
Be sure to select the bank account the tenant will be refunded from. If the deposit is refunded from the custodial scheme, you need to select your custodial deposit account.
Print will open a second tab with the statement. From here you can email or save to Arthur which can be viewed in Documents.
Our support staff are ready to help with any technical issues.
To get in touch please use our online chat below