Arthur is able to link multiple accounts by linking the same email address of the user. This feature is very useful and should be used if:
1. Would it cost more if I have more than 1 Arthur account
For Professional and Enterprise packages, we aggregate your units so that you pay the unit price across both portfolios and only apply the minimum spend to your main account- Account 1.
Total spend = Account 1 (Minimum package spend + price per unit above minimum no of units) + Account 2 (price per unit only)
Please Note: Account 1 should be the account with the most amount units.
2. Can I have more than one account open at once
You can have all your accounts open at once with no issues. Simply open each account in a new tab on your browser.
3. How do clients with portfolios in different SPV’s work
Clients with this set up either:
Remember to cancel your Direct Debit for this account, * disconnecting it won’t stop you being charged. It simply removes the account from your login.
To disconnect go to: Dashboard > Name > Edit My Details > More > Disconnect this account
Our support staff are ready to help with any technical issues.
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