Our Arthur Financial specialists are available to rectify/unpick and/or complete work for you pertaining to Arthur Financials or the integrations with Xero. The team will investigate and if the problem is as result of:
- An issue within Arthur (system bugs or changes) - no charge will be applied.
- A user error either within Arthur or Xero where you paid for us to complete your integration then a quote will be provided to rectify the account. Work of this type is charged and will include rectifying data both in Arthur and Xero.
- If you (the client) or a third party (bookkeeper/accountant/virtual manager) has mapped and integrated Xero instead of the process being completed by an Arthur financials specialist - there is a charge for us to investigate and help correct issues.
Costs: Please contact us for a quote. This article is linked to:
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