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How to handle a bad debt

Option 1 Create an opposite negative transaction

For property managers, or if the rent is a liability

Step 1: Create Transaction

Go to Tenancies > Statement > Add Transaction (negative number)


Step 2: Allocate Bad Debt

Locate the transaction on the statement and then allocate it to the relevant outstanding debt.


Option 2 Create an analysis code for bad debts

For self managing landlords, or if the rent is revenue.

Step 1: Create an Analysis Code. To understand this see understanding analysis code

Go to Preferences > Analysis Codes > Add Analysis Code 




*For Xero/QuickBooks users ensure you map this new analysis code*

Create the analysis code as shown in the image, if you use Xero/QuickBooks you need to map this to your “bad debt” expense nominal account




Step 2: Create Transaction

Go to Tenancies > Statement > Add Transaction

Add New Transaction Bad Debt



Once added it will appear as a negative transaction


Step 3: Allocate Bad Debt

This will remove the outstanding as being overdue.

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