In this example a tenant leaves owing £600.00: Handling a bad debt depends on what outcome you want.
Go to Financials > Analysis Codes > Add Analysis Code
*For Xero/QuickBooks users ensure you map this new analysis code*
Create the analysis code as shown in the image, if you use Xero/QuickBooks you need to map this to your “bad debt” expense nominal account
Go to Tenancies > Statement > Add Transaction
Once added it will appear as a negative transaction
This will remove the outstanding as being overdue.
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