Note: We allow our users to handle transactions that are outside Arthur Statements e.g. Salaries, but we don’t show detailed receivable and payable balances for these types of transactions or their related contacts. We just have the functionality to allow you to reconcile against them
Step 1: Go to Financials > Bank Accounts
Step 2: Select Start Reconciliation on the relevant Bank account
Step 3: To the right of the statement line containing a Non-Arthur transaction select ‘Not a match?’
Step 4: Select the ‘Assign to’ Box
Step 5: Pick if it’s an Income, Expense, Asset or Liability
Step 6: Select a Payee, Transaction type, VAT code and description. Please note: These Payees show in OTHER CONTACTS
Step 7: Click Match
To add your own transaction types. Go to Financials > Analysis codes > Fill in Details > Select Available for cashbook reconciliation > Make sure to select an account type e.g. expense.
Our support staff are ready to help with any technical issues.
To get in touch please use our online chat below