Credit notes are issued to a statement as a refund
To issue a credit note, you will need to do the following:
Create the Credit Note by selecting Add Transaction, Insert negative amount that you would like to credit.
*Transaction type should be the same as the transaction you would like to apply the credit note to*
Allocate Negative charge
Input the amount you will credit
The outstanding credit should now be allocated to the respective charge.
Our support staff are ready to help with any technical issues.
To get in touch please use our online chat below