How to add a credit note

A credit not is applied to any statement where a refund or an adjustment needs to be made

To issue a credit note, you will need to do the following:

Step 1

Create the Credit Note by:

a. Selecting Add Transaction – Choose the appropriate transaction type and insert negative amount that you would like to credit. In this example we are crediting the tenant rent statement so we have chosen rent as the transaction type. If you adjusting an owner statement you may choose “Management fee”.

*Transaction type should be the same as the transaction you would like to apply the credit note to*

b. Choose paidto/by as tenant, owner or contractor

c. Enter the sum as a negative amount

Step 2

Allocate Negative amount to the charge generated

Input the amount you will credit

Step 3

The outstanding credit should now be allocated to the respective charge.

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