All communication is initiated via “Raise an issue” and then later via “issues” where further messaging about the issue can be posted. Do not raise another issue stay within the one issue until its completed by your property manager.
Once an an issue has been created you can message within issues>issue>messages
Click on the issue
Once in the issue scroll down to messages
Add a new thread
Copies of messages received will be in outlook or in app>messages from where replies can occur. You can also reply via outlook once a conversation has started.
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