Credit notes are issued to state that a certain amount has been credited to an account.
To issue a credit note, you will need to do the following:
Create the Credit Note by selecting Add Transaction, Insert negative amount that you would like to credit.
*Transaction type should be the same as the transaction you would like to apply the credit note to*
Allocate Negative charge
Input the amount you will credit
The outstanding credit should now be allocated to the respective charge.
See below for video example:
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