Property Manager Sign up as a
Property Manager
It takes just 15 seconds with no credit card needed

By submitting your details, you are agreeing to our Terms and Conditions

Start your 14 day trial today

How to deal when a tenant leaves a tenancy and a replacement is found

Steps to take

  1. Add new tenant
  2. Remove the old tenant or  Edit the old tenant with a move-out date
  3. Switch off old recurring charge and add a new recurring charge
  4. Mailmerge a new contract
  5. Tag the tenancy

Add the new tenant

Either add an existing record if they have already been added as an applicant or create a new record

Edit the existing occupant’s record with a move-out

Go to tenancy>tenants>edit







Dealing with recurring charges

We advise switching off the old tenant’s recurring charge and adding a new recurring for the replacement tenant

Mailmerge your tenancy replacement document

Create a replacement document that can be mailmerged and sent.

Tag the tenancy

Use a tag called replacement tenant. Reports can be generated that include tags and filters applied to the tenancy index page based on a tag


Still have a question?

Our support staff are ready to help with any technical issues.
To get in touch please use our online chat below