Steps to take
Either add an existing record if they have already been added as an applicant or create a new record
Go to tenancy>tenants>edit
We advise switching off the old tenant’s recurring charge and adding a new recurring for the replacement tenant
Create a replacement document that can be mailmerged and sent.
Use a tag called replacement tenant. Reports can be generated that include tags and filters applied to the tenancy index page based on a tag
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