How to Deal with Rent Overpayment in the Arthur Bank Reconciliation

Step 1: Go to Financials > Bank Accounts

Step 2: Select ‘Start Reconciliation’ on the relevant Bank Account

Step 3: Click ‘Not a match’, use search to add the related Rent charge

Step 4: To add the overpayment, just select ‘Search & Add More’ > Add Transaction

Step 5: Fill in the details, Select Tenancy receipt as the transaction type and add it

Step 6: Now you can select match

How to view your Unallocated Receipts

You can view all unallocated Receipts by going to Financials > Tenant Invoices.

Here you can filter to see your unallocated receipts.