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How to deal with Under-Payed Rent on our Bank Reconciliation

Step 1: Go to Financials > Bank Accounts


Step 2: Select ‘Start Reconciliation’ on the relevant Bank Account


Step 3: If there has been an incorrectly suggest Match, Select ‘Not a Match?’ in the right hand corner


Step 4: Select Search Transaction


Step 5: Select the relevant rent charge transaction


Step 6: In the ‘Amount Reconciled’ Box on the right hand side enter the amount the tenant has payed and then press ‘Select’


Step 7: Press Match > This will split the charge automatically so that the amount the tenant payed is reconciled, and the remaining amount is left outstanding on the tenant statement

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