Property Manager Icon Sign up as a
Property Manager
It takes just 15 seconds with no credit card needed

By submitting your details, you are agreeing to our Terms and Conditions

Start your 7 day trial today

How to handle a document that required one more signature which was forgotten in the original send


A Contract came back digitally signed, but the manager forgot to include a signatory.

Go to tenancy> digitally signed documents>create a digital signature

Add the signature box to the document and resend.



You notice after you send out a digital signature envelope another signatory needs to be added.

You will follow the same process as above but it would be prudent to cancel the previous incorrect envelope that was sent out. This can be done via documents> digital signature> select the envelope> “Cancel in Signable”.


Please note that if you resend an envelope, you will still be charged for that credit.

Still have a question?

Our support staff are ready to help with any technical issues.
To get in touch please use our online chat below