This article is linked to understanding transactions
For example the rent due is £200.00 and your tenant pays £200.01. You cannot go onto pay off charge and enter more than the £200.00 so to handle this, please follow the steps
Go to the Tenancies > Open/View a Tenant > Statement > Add Transaction
For transaction type select “Tenancy Receipt” and enter an amount of £200.01
Next, allocate the receipt to the charge:
This leave the balance of the receipt off £0.01p, which can be allocated against a later charge.
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