On the tenancy, add a transaction with the transaction type Registered deposit charge. This will create the charge in the tenant deposit statement (filter statement).
Select Save Transaction and sync Arthur and Xero.
Go into your Xero’s bank reconciliation page and reconcile the bank line with the relevant deposit invoice posted by Arthur
Add Transaction within the tenancy, and use transaction type “Deposit Transfer to Rent Account”
*Note: Ignore this step if there are no deductions to the tenant*
Enter a transaction e.g. sundry charge or disbursement depending on what you’re deducting. This will decrease the amount owing to the tenant.
Select More > Close Tenancy. At the point of closing the tenancy you will be prompted to enter a bank account from where the refund is coming from. You will choose the account the refund is paid out from.
Go to Xero Reconciliation page and match the refund to the spent bank transaction.
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