This is linked to understanding automation
This article looks at how to use Webform scenario 2 in your tenancy on-boarding. It is very important at this point to have an understanding of the applicant webform
When converting your applicant record into a tenant record on a tenancy you can use the system trigger “tenancy status set to prospective”
The action created as a result of this trigger is to send an email to the tenant that includes a link to the webform (Scenario 2)
Go to settings>automated events>tenancies>tenancy set to prospective>add action.
This article is linked to understanding triggers and actions
This email will be generated when adding a prospective tenancy. Page 4 of the add tenancy screen will show the email to be sent
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