In order to run a sync you must have completed the integration between Arthur and Xero, see below for articles on integrating with Xero:
This article looks at
Step 1
Go To Financials > Go to Xero Screen > Synchronise with Xero > Synchronise
Note: Always run a sync on “All”, unless advised otherwise by a Arthur team member.
Note: Never tick the “synchronise all records” box, unless advised otherwise by a Arthur team member.
Go To Tenancies > Choose your tenancy > Select More > Synchronise this Tenancy with Xero
Go to Financials > Syncronise history.
Go to Financials > Go to Xero Screen > Schedule Synchronise > Configuration
We recommend running the sync early morning between 4am – 8am.
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