Only available for Professional and Enterprise packages
What is a reminder?
Reminders are scheduled messages, they can be either one off or repeat on a schedule. For example you may want to send an email every week to the tenants in a building reminding them to take rubbish out for collection.
Where is a reminder sent from?
Who are the recipients of a reminder?
What type of message can be sent?
Add a reminder
Go to Tenancy > Reminders > Add Reminder
Add a title to the reminder (this is your subject line if sending an email)
Add description (No need to put names this is merged from the data)
Select your frequency
Add time you want it sent (GMT only applied)
Select who and how you want it to send
How to test this for yourself:
Go to a tenancy
Right hand side click on “Reminders”
Enter a title (name), and description
Enter the start date for today
Enter the start time to be 5 minutes ago in the UK
Tick a property manager event, e.g. email
Where to bespoke your own automated messages if your not happy with the default ones
Go to Settings > Manage Automated Events > Reminders and look inside our default messages to edit.
Still have a question?
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