The tenancy report is a good report to run to find which tenancies have been added and there are missing recurring or ones that have been disabled. There are two columns on the report that should be looked at.
Go to reports>tenancies
Run as an enhanced report
Use the filter to show missing recurring on active tenancies.
Active and missing taken together will show:
Copy and paste the TE ref number into Arthur to review the issue
Our support staff are ready to help with any technical issues.
To get in touch please use our online chat below