We are here to set up your integration but we do not support Xero or QuickBooks as a software. We offer guidance on how to use them with Arthur and may offer advice regarding functions within them pertaining to the integration. We provide 2 hours of free support for the integration during which time you get to understand Xero/QuickBooks, we also offer weekly webinar sessions where you can improve your knowledge. Lastly, we have a community of Accountants/Bookkeeper you can utilise to assist you with the running of your account, they can be found here.
NOTE:
If the integration has been carried out by a third party or by you (the client), Arthur is unable to support this free of charge. £45.00 + vat per hour is charged to investigate and correct any issues.
It is important clients understand that there will be knock-on effects when using the systems incorrectly and the Arthur team may need to charge for issues created as a result of user errors. Any issues resulting from a bug in Arthur will be remedied free of charge. Any bugs resulting from Quickbooks API will be looked on as work to be done free of charge but is not the fault of the Arthur software.
1. To carry out this process, payment will be required in advance of works.
2. To book your integration go to the Arthur Store > Xero/Quickbooks and purchase from there. Payment will take a few days process through your bank via Direct Debit. A member of the team will contact you in the meantime to begin the process.
If you would like to discuss your options before purchasing you may contact sales@arthuronline.co.uk for further information on the integrations.
3. Allow at least three weeks for the completion of the integration – this is subject to your portfolio size and complexity of your set-up and could take more or less time in some instances.
4. Please ensure your bank accounts connect with Xero or QuickBooks Online Plus. If there is no connection available for your required bank accounts then you client will need to upload bank statements to Xero/QuickBooks manually..
*All prices quoted below are for a single Arthur account. To integrate multiple accounts speak to us directly and we will provide a quote.
No matter what integration package you choose, you will have access to our bi-weekly webinars which run through the basics of using your chosen accounting software and Arthur, as well as receiving a comprehensive guide catered towards you set up.
Includes creation and set-up of a new Xero or QuickBooks Online Plus at a discounted monthly rate depending on your Arthur Online subscription package.
Note: RRP for monthly Xero Subscription: £24.00 p/m & RRP for monthly QuickBooks Online Plus: £30.00 p/m
S&I Basic | S&I Plus | S&I Complete |
Integration | Integration | Integration |
Two setup tutorials | Two setup tutorials | Two setup tutorials |
Three private training tutorials | Nine private training tutorials | |
Two hours of finance support | Online training day | |
Three hours finance support | ||
£250+VAT | £405+VAT | £914+VAT |
A clean account integration means you do have an active Xero or QuickBooks account but the account does not hold data pertaining to the management of your portfolio. Your accounting package should not contain any tenants, owners or contractors as contacts, you must also have no repeating invoices or bills set-up pertaining to your portfolio management.
Please speak with a member of the Arthur financials team if you are unsure whether or not you qualify for a clean integration. You can reach us on support@arthuronline.co.uk or on our live chat.
Clean Basic | Clean Plus | Clean Complete |
Integration | Integration | Integration |
Two setup tutorials | Two setup tutorials | Two setup tutorials |
Three private training tutorials | Nine private training tutorials | |
Two hours of finance support | Online training day | |
Three hours finance support | ||
£195+VAT | £350+VAT | £859+VAT |
An active account means some of these are true: you have repeating invoices set up in Xero relating to your management, your tenants, owners or contractors are set up as contacts, there are invoices and/or bills set-up related to the running of your portfolio.
Please add the following amounts to the integration prices listed below, if the number of units in your portfolio exceeds 100 units:
101-300 units = +£305, 301-750 units = +£480, 751-1000 units = +£580
Active Basic | Active Plus | Active Complete |
Integration | Integration | Integration |
Two setup tutorials | Two setup tutorials | Two setup tutorials |
Three private training tutorials | Nine private training tutorials | |
Two hours of finance support | Online training day | |
Three hours finance support | ||
£395+VAT | £550+VAT | £1059+VAT |
This article is linked to understanding Xero and Quickbooks articles
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