This article is linked how does a tenant accept the invite and personalise your account **where you will find how to edit your tenant invitation email
Before inviting a user your automated events must be enabled. Go to settings>automated events
The invite will take them to the correct app but in the case of your contractor ignoring the invite and trying to download an app, access will be denied.
Go to Tenancies>Add Tenancies
Go to Tenancies>Click on the tenant you would like to update>Click on update tenancy status ** Note a Tenant as part of a prospective tenancy cannot be invited
Go to Tenancies>Open/View a Tenant>Tenants>Drop Down> Invite or Resend invite
Go to Tenancies>Batch Invite Tenants :
** If your tenants do not have emails then they will not appear on the list. Arthur will batch up 80 at a time. So if you have more than 80 go back and send the next lot of tenancies.
Check the following article troubleshoot messaging
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