*Scenario* This article will deal with refunding part of a deposit without closing/ending the whole tenancy. This can also be applied to situations where there are multiple tenants, one leaves and they need to be refunded separately.
Go to the Tenancy > Statement > Add Transaction
Select Deposit transfer to Rent Account, name it ‘Deposit Refund’, enter the amount you are refunding.
Run a sync with QuickBooks
Go to Financials > Go to QuickBooks Online Screen
The credit note will appear in QuickBooks > Sales > Go into the transaction via the reference.
Apply the Registered Deposit receipt to the credit note and click save
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