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Part Refunding Deposits (QuickBooks Users)

*Scenario* This article will deal with refunding part of a deposit without closing/ending the whole tenancy. This can also be applied to situations where there are multiple tenants, one leaves and they need to be refunded separately.

Step 1:

Go to the Tenancy > Statement > Add Transaction

Step 2:

Select Deposit transfer to Rent Account, name it ‘Deposit Refund’, enter the amount you are refunding.

Step 3:

Run a sync with QuickBooks

Go to Financials > Go to QuickBooks Online Screen

Step 4:

The credit note will appear in QuickBooks > Sales > Go into the transaction via the reference.

Step 5:

Apply the Registered Deposit receipt to the credit note and click save


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