*Xero/QB users should not pay off charges within Arthur, this must be completed in Xero/QB*
Go to Tenancy > Statement > Pay off charge function
If a receipt has been entered then allocate that receipt to the charge
Go to Financials > Unpaid Tenant Invoices
Tick the Box then select Pay Off
Once you select Pay Off you will have two options:
One-off payment – this refers to one receipt paying off multiple invoices.
This is useful for reconciling move-in statements such as a tenant paying for a deposit and rent in one payment. This is also useful for payments received from councils who are paying on behalf of multiple tenants.
Individual payment – One receipt paying off one invoice.
Please note the Old Rent Demands screen is still available to access here:
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