If for any reason you are experiencing issues with the mobile app from Apple or Android then this maybe due to a recent update to their operating systems.
Make sure you have done the following:
If any of the above does not work then do the following:
Uninstall the app -> settings -> device maintenance -> storage -> clear now
reinstall -> settings -> apps -> arthur -> storage -> clear data -> then reopen and login
Our support staff are ready to help with any technical issues.
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