As each mobile device reacts slightly differently, you may experience some issues with your app. These are some common fixes when issues are faced.
Android phones can have ‘caching’ issues which cause the app to display a blank screen when you try to login. To resolve this, complete the following steps:
If for any reason you are experiencing issues with the mobile app from Apple or Android stores then this maybe due to a recent update to their operating systems. If this is the case, a release will be made on the Arthur Online apps shortly to bring the apps up to date.
Our support staff are ready to help with any technical issues.
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