How to raise an Issue, track it and add further information to it

All communication whatever the issue is initiated via “Raise an issue” This article shows you how

  1. Raise an issue
  2. Track the issue
  3. Post messages and add further details to the issue

Raise an issue

Step 1

 

Step 2

Choose issue type

 

Step 3

Go through step 1-3

 

 

Track an issue

Step 1

 

View the issue status

 

View contractor if allocated

 

Review details, add further details and post a message

Click on the issue>plus button

 

 

Add additional information and post a message

 

 

 

 

 

 

 

 

 

 

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