How to raise an Issue, track it and add further information to it - Arthur Online

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How to raise an Issue, track it and add further information to it

All communication whatever the issue is initiated via “Raise an issue” This article shows you how

Raise an issue
Track the issue
Post messages and add further details to the issue

Raise an issue

Step 1

Step 2

Choose issue type

Step 3

Go through step 1-3

Track an issue

Step 1

View contractor if allocated

Review details, add further details and post a message

Click on the issue>plus button

Add additional information and post a message

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