This article is linked to adding a transaction.
The method used to refund a tenant varies depending on whether your Arthur account is linked to a Xero account or not.
Step 1: Adding a negative transaction
You must then specify the details of your transaction as shown in the diagram below. The transaction type will vary between a “rent charge”and a “direct rent”;
Add a negative amount for what you are going to be refunding.
See below for video example:
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