When sending a payment request, it is exactly the same as adding a normal tenancy. There are just two steps which look different. If you wish to know how to add a tenancy, please use this link: https://www.arthuronline.co.uk/knowledgebase/adding-a-tenancy/
The two steps which are different are shown below:
On the third page when creating a recurring charge, tick the ‘send payment request when charges are created’ box. This will send a payment request to your tenants whenever a recurring charge is generated.
On the fourth page, tick the ‘send payment request’ box to also send a payment request for the tenants deposit.
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