Sending a payment request to your tenant when adding a new tenancy

When sending a payment request, it is exactly the same as adding a normal tenancy. There are just two steps which look different. If you wish to know how to add a tenancy, please use this link: https://www.arthuronline.co.uk/knowledgebase/adding-a-tenancy/

The two steps which are different are shown below:

Third Page (tenant details)

On the third page when creating a recurring charge, tick the ‘send payment request when charges are created’ box. This will send a payment request to your tenants whenever a recurring charge is generated.

Fourth Page (charges)

On the fourth page, tick the ‘send payment request’ box to also send a payment request for the tenants deposit.