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Troubleshoot Homeshift connection

If Homeshift does not receive the information then the most likely reasons include:


  • Webhook is copied incorrectly. Check that this is copied as


  • Minimum required fields required for the deployment of the webhook include;
  1. Tenant First name – Required
  2. Tenant Last name – Required
  3. Tenant Mobile No – Required
  4. Unit ref – Required
  5. Address line 1 – Required
  6. City – Required
  7. Postcode – Required
  8. Tenancy start date – Required


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