Troubleshoot workorders

The contractor cannot see tenant details

If the job is pending or completed then access to tenants details are not available

 

The contractor cannot see images attached to the workorder

After adding imagesĀ  go to workorder documents>share with

My contractor is not receiving notifications about a new job on offer

  1. Ensure their mobile notifications are on, on their phones
  2. Ensure notifications are available from settings>automated events>workorder>invite sent to contractor

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