The hierarchy in Arthur has three key levels: the property, the unit and the tenancy (see diagrams below). This hierarchy works like a waterfall, with data at the top of the waterfall (e.g. the property) being able to be shared down to the levels below, making for an efficient way of sharing data. Dependant on the type of portfolio you manage, you may use all three levels of the hierarchy or just two.
Each level represents a different part of your portfolio and you will find corresponding functionality to match. The levels are defined as follows:
Almost every function performed in Arthur, (e.g. adding a task, posting a message, creating a viewing) will have a relationship to one of these levels. This information will then be visible whenever you are in that record.
Our support staff are ready to help with any technical issues.
To get in touch please use our online chat below