When an event happens it triggers an automatic response on your behalf. The response that is either a communication or a task or a combination
During the course of a tenancy or when handling tenant issues and workorders there are numerous events that may occur that require you to trigger automated responses.
These are demonstrated by the the two workflows below showing a tenancy and a job. The green boxes display the area where actions can created in response to events.
Go to settings>manage automated events
Events are listed under their relevant groups. Within each grouping there will be the Events>resulting actions
This can be achieved by the creation of manual events. Conditions must be met to create the event and trigger the action
The conditions below are “Rent created 7 days ago remains unpaid”
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