Understanding communication

What are the types of messages users can receive?

  1. Email
  2. SMS
  3. In app notifications

How do you send messages?

Messages are either sent;

  • Manually (see below)
  • Automatically via Arthur`s automated events

This article is linked to

Understanding automated events and actions

Posting group messages

Lets look in more detail at sending messages manually. Automated messaging is found in  automated events

Where can messages be sent from?

Messages can be sent from the following pages:

  • Applicants
  • Viewings
  • Properties
  • Units
  • Tenancies
  • Tenants
  • Guarantors
  • Tasks
  • Work orders
  • Transactions
  • Portfolio

 

Within any Index pages

  • Applicants
  • Viewings
  • Properties
  • Units
  • Tenancies
  • Tenants
  • Guarantors
  • Tasks
  • Work orders
  • Transaction

Belows example is the property index page

Within pages

  • Applicants
  • Viewings
  • Properties
  • Units
  • Tenancies
  • Tenants
  • Guarantors
  • Tasks
  • Work orders
  • Transaction

Example below is that of a property page

 Top level

 

Quick add

 

Who can receive messages?

  • Property managers * You cannot send yourself a message from your own account
  • Applicants
  • Owners
  • Tenants
  • Guarantors
  • Contractors
  • Agents
  • Utility providers

Still have a question?

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