A workorder is the digital equivalent of a worksheet to be given to a Contractor to carry out work.
Workorders can be added to:
Two ways to create a workorder:
Depending at which level a workorder is related to, property, unit or tenancy will determine what functions are available to you. For example the contractor needs contact details of the tenants. Depending on the relationship as below:
These are either added;
Question: What if my Contractor does not want to use Arthur?
Answer: You can still create work orders and accept it on their behalf. Alternatively contractors can accept the job via the email sent to them. You can further print the workorder and email to them. We advise the app is the most efficient route to handling jobs.
Question: Do contrcators see tenants contact details
Answer: Only once the job has been allocated. If you do not want them to have access to details you need to tick no access within the workorder.
This shows how a best to handle a tenant issue:
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