When voiding a transaction that is linked to other transactions voiding will remove all the connected transactions. To reinstate these transactions you will need to add them again via Adding Transaction. To avoid this, un-allocate the linked transactions first then void the chosen transaction. See article how to Unallocating linked transactions
See below for video example:
Voiding Transactions associated with a Remitted Transaction
Transactions that are associated with a remittance cannot be voided. The Remittance will need to be undone before you can void any transaction associated with it. See this article to learn how to undo property remittances
For Xero users
For Xero users an un-allocated invoice in Arthur will void the correspondent un-allocated transaction in Xero and visa versa.
If the transaction has already been reconciled in Xero you will need to Remove and Redo first in Xero. Once done you canthen void the transaction in Xero and sync to remove the un-allocated transaction in Arthur
For QuickBooks users
For QuickBooks users an un-allocated invoice in Arthur will void the correspondent un-allocated transaction in QuickBooks and visa versa.
If the transaction has already been reconciled in QuickBooks you will need to undo first in QuickBooks. Once done you canthen delete the transaction in QuickBooks and sync to remove the un-allocated transaction in Arthur.
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