What Happens When a Tenant Raises an Issue

When a tenant raises, Arthur will raise a tasks in order to deal with the issue raised. As a default Arthur has set up for you via automated events and actions. * This can be changed according to your needs. This article is linked to tenant raising and tracking issues

1/ Tenant receives an email confirming the issue has been forwarded. This article is linked to

2/ Property manager receives email and push notification to the app of raised issue.

2/ A task for the property manager is created . This is linked to understanding tasks. Please also visit the workflow for dealing with incoming tenant issues

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