How to serve a notice and be notified of expiration

A notice is a special type of document that has an expiry date and where it is important that as a property manager  you are notified. A notice is served at tenancy level and will be seen by the tenant under their notice tab

Step 1 Serve a notice

Go to Tenancies>Open/View a Tenant>More>Serve a Notice or within the Tenancy on the right select Notices>Serve a Notice

 

Enter the Details and press Save: Upload a completed notice and email tenant or serve then create mailmerge (Step 3)

 

Step 2 Mailmerge your notice

This is linked to understanding mailmerge. Once your template is added to Arthur go to the created notice>create mailmerge

 

Notified of expiring notice

Dashboard

 

Notifications/Email reminders/automated Tasks

This section is linked understanding automated events , and where to find expiring notices. Go to Settings>Your Account>Automated Events>Notices

Arthur is set up to create tasks and send you emails when the certificate is due to expire:

  • Notice Added
  • Notice Expired Today
  • Notice Expires in 30 Days
  • Notice Expires in 7 Day

Still have a question?

Our support staff are ready to help with any technical issues.
To get in touch please use our online chat below