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How to refund a tenant in Arthur (Non-Xero/QuickBooks Users)


The tenancy refund transaction type below is a receipt showing as a payment on the statement. A credit note (money to be refunded) needs to be created and allocated to the receipt the money being paid out.

If using Xero or QuickBooks please use the articles below.

To clear a credit note has been applied to a statement. See how to create a credit note

Step 1 

Add a refund


Step 2

Allocated refund to the credit note





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