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How to raise an Issue, track it and add further information to it (Fixflo Users)

If you not a Fixflo user, please direct your tenants to read this article instead – How to raise an Issue

Raise an Issue

  1. Click Issues > Raise Maintenance Issue

  2. Select a maintenance type. In this example, im going to select Aerial Dish

  3. Select the problem and then fill in the description of the fault

  4. Upload any pictures or videos you have of the said fault

  5. Confirm your address details

  6. Confirm your contact details

  7. Confirm and send

  8. Issue submitted confirmation, you will be able to see your submitted issue on the issues page.

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