How to notify tenants of late rent

This article is linked to:

understanding events and actions

How to add actions to events

Notifying a tenant they are late for rent can be done  automatically or manually

Automatically

This is where Arthur will send out on your behalf. To carry out this go to Settings>Automated Events. This article is linked to understanding events and actions

Step 1

Once you have opened Automated Events, click on the + next to Financials>Add Manual Event

 

Step 2

What you are doing at this step is creating a “timed event“- A rent demand 5 days after it was due

Choose “created date” i.e the date the transaction is created and type in “-5 days” – This means that 5 days after the transaction was created

Step 3

At this point now that the event has been created you are ready to add the “action” that delivers the communication How to add actions to events

 

 

Manually

When tenant is late for their rent, Arthur has the ability to message the tenant. This is either by

  • Email
  • SMS
  • Push notification to the app

Step 1 Setting Up Your Message

Go to Settings>Automated Events>Rents

 

Step 2:

To send your late rent messageGo to Dashboard>Overdue Tenant Rent Statement>Late Rent>Click on the Drop Down>Send Overdue Rent Message

 

This will be recorded in:

  • Activity log of the Tenancy
  • And a copy will be in Tenancy>Summary

 

 

 

 

 

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