This article is linked to understanding automations
Step 1
Go to preferences>automation>add a custom trigger
Add customized trigger
Step 2
Add where the customized trigger is to be added. In this case tenancy
Step 3
Add the conditions. This could be a timed trigger that goes off X no of days from the start and end date of the tenancy
When handling timed triggers ensure you correctly enter +x days
Add the action to the trigger in this case it would be an email
Please see How to add actions to triggers
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