1. Incorrect analysis code for rent will result in no rent going onto the owner statement
Ensure that the transaction type rent charge is your chosen transaction type and NOT direct rent This is related to setting up your default rent position.
2. Incorrect paid to/by
Make sure when you add a transaction and want it to show on the “Property Owner Statement” you select paid to/by “Property Owner”.
3. Funds already remitted
Once transactions have been remitted they will not show on the statement. To view, these transactions look within the remitted transaction
4. Management Fees
5. No owner assigned to the unit
Check that you have assigned an owner to the unit.
6. No contractor invoice showing
1. The remittance won’t remit
Remitting will be allowed assuming there is a positive balance to remit.
Our support staff are ready to help with any technical issues.
To get in touch please use our online chat below