The tenancy journey is reflected by their status within Arthur. This article shows you where to change a status and list all statuses that are incorrectly matched to your tenancy dates.
This arcticle looks at:
The different statuses are:
An”expiring” tenancy is NOT a status, but a reminder of a contract end date approaching. This article is linked to expiring tenancies.
**Switching tenancies can be done by the operator or by Arthur. The tenancy status will update the unit status automatically
a) Go to: Select tenancy > More > Update status
b) Tenancy index page > Menu > Update status
If you want Arthur to take care of your tenancy status, then you have an option to automate it from Settings > Tenancy setting.
To run your automated actions when the status changes ensure that “automatically set this action to checked when listed” is pre-ticked to run from Settings > Automated Events> Actions.
*Users in Scotland should automate the move from Current to Periodic.
This identifies a status that does not match the start or end dates
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