A tenancy goes through a journey and this is reflected by the tenancy status. This article shows you where to change a status and list all status`s that are incorrectly matched to your tenancy dates.
The statuses available include:
*Note a ” tenancy expiring” is NOT a status but a reminder of a contract end date approaching. This article is linked to expiring tenancies
Switching tenancies can be done by the operator or by Arthur
tenancy>inside the tenancy page
Tenancy index page>menu
If you want Arthur to take care of your tenancy status then you have an option to automate it from settings>tenancy setting.
To run your automated actions when the status changes ensure that (Automatically set this action to checked when listed) is pre-ticked to run from settings>automated events>actions
This identifies a status that does not match the start or end dates
Our support staff are ready to help with any technical issues.
To get in touch please use our online chat below