Understanding the tenancy status, switching the status and being notified of a mismatch

A tenancy goes through a journey and this is reflected by the tenancy status. This article shows you where to change a status and list all status`s that are incorrectly matched to your tenancy dates.

The statuses available include:

• Prospective – Defined as a pre-approved tenancy
• Approved – Defined as an approved tenancy
• Current – Defined as a tenancy within the terms of the contract
• Periodic – Defined as tenancy beyond the contractual end date
• Ending – Defined as a tenancy ending on a specific date
• Past – Defined as a completed tenancy
• Rejected – Defined as a tenancy entered in error or a failure to move in

*Note a ” tenancy expiring” is NOT a status but a reminder of a contract end date approaching. This article is linked to expiring tenancies

Switching tenancies can be done by the operator or by Arthur

Manual change the status

tenancy>inside the tenancy page

Tenancy index page>menu

Automatically change the status

If you want Arthur to take care of your tenancy status then you have an option to automate it from settings>tenancy setting.

To run your automated actions when the status changes ensure that (Automatically set this action to checked when listed) is pre-ticked to run from settings>automated events>actions

View Mismatched Tenancy Status

This identifies a status that does not match the start or end dates