Understand Tasks

Tasks are created for solving or dealing with a problem. There are 3 ways tasks are created in Arthur:

Before adding tasks you should think about creating task types. This will help in reports and filtering

Functionality within a created task

Regardless of which way the task has been created the options available within the task include:

  • Set in Progress>By default this sends a message to the tenant confirming receipt
  • Set to Completed>By default this sends a message to the tenant confirming completion
  • Cancel Task>By default this sends a message to the tenant confirming cancellation
  • Add Workorder
  • Upload a File
  • Post a Message>recipients will vary according to whether its been created at property/unit or tenancy level

 

 

 

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