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Just Move In

Make move-ins effortless for tenants with Just Move In. Help tenants set up council tax, utilities, broadband and insurance quickly, without adding extra admin for your teams.

Tenants complete essential home service setup in one guided journey, improving satisfaction and reducing manual coordination, available as a free add-on to Arthur's Veyco integration.

Category
Move In Support

Smart automation you'll actually use

Just Move In works as a natural extension of your onboarding process.

  • Triggered automatically once tenant details are confirmed in Arthur.
  • Just Move In handles the process end-to-end.
  • Tenants receive personalised service setup options via email or web.
  • Fully tenant-facing with clear choices and support.

This reduces back-and-forth for your teams and creates a smoother experience for tenants.

Why it matters

Less friction at move-in
Tenants do not need to juggle multiple portals or supplier lists.

Everything in one place
Council tax, utilities, broadband and insurance are handled through a single guided journey.

Lower admin overhead
You do not need to manage suppliers, contracts or billing.

Available now

Just Move In is available as a free add-on for customers using Arthur’s pre-tenancy onboarding with Veyco. There are no setup costs and no ongoing fees.

Highlights

  • Triggered from Arthur onboarding when tenant details are ready
  • Secure handoff of tenant information
  • End to end handling by Just Move In
  • Works with existing Arthur workflows
  • No additional setup required

Improve the move-in experience

Enable Just Move In and give tenants a move-in journey that feels complete, without adding work for your team.

FAQs

What is Just Move In?

Just Move In is a tenant-facing service that helps tenants set up essential home services such as council tax, utilities, broadband and insurance during the move-in process.

Who is Just Move In for?

It’s designed for tenants moving into a new property and for Arthur customers who want to offer a smoother, lower-effort move-in experience.

Is there a cost to use Just Move In?

No. Just Move In is available as a free add-on for customers using Arthur’s pre-tenancy onboarding with Veyco.

Do I need to manage suppliers or services?

No. All services are handled directly by Just Move In. Arthur customers do not need to manage providers, contracts or tenant queries.

How does it integrate with Arthur?

Just Move In is triggered as part of the pre-tenancy onboarding journey. Relevant tenant details are securely passed to Just Move In to start the setup process.

 

What data is shared with Just Move In?

Only the information required to support the move-in journey, such as tenant contact details and move-in information, in line with data protection requirements.

Can tenants opt out?

Yes. Tenants are free to opt out of using Just Move In or choose which services, if any, they want to set up.

Is this a marketing service?

No. Just Move In supports the operational move-in process and provides services directly requested by tenants.

What happens if a tenant doesn't use the service?

Nothing. There’s no impact on the tenancy or onboarding process if a tenant chooses not to use Just Move In.

Who supports the tenant if they have questions?

Just Move In provides direct support to tenants throughout the setup process.

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