An efficient repair reporting tool is a cornerstone of successful property management. By streamlining the process of reporting and resolving maintenance issues, property managers can significantly improve tenant satisfaction, enhance operational efficiency, and reduce costs. Fixflo’s integration with Arthur can help with this.
Why is it important to have an efficient repair reporting tool?
- Improved tenant satisfaction — streamlining the repair reporting process means faster resolution times.
- Enhanced maintenance efficiency — providing a clear and organised view of all reported issues allows property agencies to prioritise and schedule repairs effectively.
- Increased transparency — creating a transparent system for both tenants and landlords fosters better communication and accountability.
- Saving time and money — efficient workflows help property managers reduce their repetitive jobs and focus on larger tasks.
This is how:
How can Fixflo help property managers save time?
Many property managers still spend all their time on physical spreadsheets and notes because they find it easier. But digital systems like Fixflo can be well worth the investment by saving property managers time every single day.
Co-pilot
Using Fixflo's automated works assistant, Co-pilot, you can set up parameters to say that when X happens, Fixflo should automate Y. It is designed to increase efficiency and save property managers time by auto-assigning works to contractors. It can also keep tenants protected out-of-hours by automatically instructing contractors to address emergency works when your office is closed. It will also notify users, such as landlords or occupiers, about issues.
Find out how Co-pilot is helping Tay Letting enhance its automation.
Tenant experience
Fixflo's integration with Arthur can transform the tenant's user experience. They can report repair requests with Fixflo's reporting tools directly within their dedicated Arthur app.
It provides tenants with an enhanced customer experience, facilitating the accurate reporting of maintenance issues with a few clicks of a button. Tenants also receive helpful guidance on resolving issues themselves.
All tenants' contact and address details will automatically be pre-filled allowing for an even faster repair request. Plus, all reported issues, complete with any related documentation and media, will automatically sync to Arthur's powerful property management system. This provides property managers with the ultimate platform to monitor, manage and resolve all repairs and maintenance with complete efficiency.
How can Fixflo help property managers save money?
Efficiency forms a major part of running a successful property management agency. Fixflo's integration with Arthur simplifies the process, helping agencies tackle issues quickly and effectively, therefore reducing costs.
Automation
Automation is the way forward, especially regarding property repairs and maintenance. It's the key to efficiently resolving issues, which minimises the need for manual intervention. This, in turn, reduces labour costs.
There are also lower maintenance costs associated with Fixflo. Proactive maintenance and timely repairs can help prevent costly breakdowns and replacements.
Reduced legwork
The software saves a lot of legwork by allowing agents a bird's-eye view of the processes. Automating processes like engaging and invoicing contractors and issuing repair resolution reports also increases efficiency and allows staff to make better use of their time.
It can also feel difficult to even think about moving all this information onto a digital database. This culminates in procrastination when moving data across to digital, which Fixflo can help with.
Discover more on moving systems with our CRM migration checklist.
Final thoughts
By implementing an efficient repair reporting tool like Fixflo, property managers can streamline operations, reduce costs, and enhance tenant satisfaction. With features like automated workflows, real-time updates, and seamless integration with Arthur, Fixflo empowers property managers to take control of their maintenance processes and achieve optimal results.
Interested in integrating with Fixflo? We can answer all your questions here.
