Social housing is a significant part of the rental market, serving as a truly affordable option for people in the UK. This is why it is so important to maintain social housing in the right way.
Social housing management can quickly become overcomplicated if a property manager doesn't have the right tools. Working around irregular payment schedules, universal credit payments, deposit amounts, and more is a huge task. However, these challenges can be made much more manageable.
Updating technology can make a world of difference. Arthur can provide several features to help property managers explicitly dealing with social housing. It splits these into helpful sections, such as communication, financial management, deposits and compliance, onboarding, and repairs and maintenance.
Tidy up your information
Rental transactions can be difficult and time-consuming to arrange with the sheer number property managers have to process for all their tenants. The key rental transactions are housing benefits, universal credit, and tenant top-up fees.
With Arthur, a property manager can add these as separate transaction lines, which can be dealt with separately. This means that a social housing client can track which payments haven't been made and know whether to chase the council or the tenant for their part.
A social housing company can also allocate a lump sum payment from the council against multiple tenants in bulk, as opposed to having to match them up one by one.
Create custom features
Need some extra detail? With Arthur, property managers can add specific fields for social housing property managers, and this can apply to a property, unit, tenancy, or tenant. For example, if an agency needs a field for risk level, this can be added and personalised. This can also include things like vulnerability profiles and specific needs. These can be entered in and put against all tenancies.
These fields can be filled in by staff using pre-selected filters available on dropdown menus. This saves time for landlords, as it removes the need for a specific search to find the information they deem most important.
Final thoughts
Leaseholders rely on social housing as stable and secure. As a property manager, it is paramount to keep the process painless and ensure the leaseholders feel as secure as possible.
Managing social housing is very different from managing any other type of property, so it is understandable why property managers may be worried about using software that is also used for other purposes. However, with Arthur's specific features, this platform feels like it is made for social housing.
Want to know more? Book a demo.
